The Role of the Records Manager in Enterprise Content Management (ECM) Systems

ECM, or Enterprise Content Management, has traditionally been a project led by the Information Technology (IT) department. ECM refers to the technologies and tools used to capture, manage, store, preserve, and deliver structured and unstructured content. ECM focuses on ways to improve operational efficiencies, improve workflows, enable electronic searching, and significantly reduce the amount of […]

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How to Accomplish Complex Redaction

An area of concern that organizations are facing is the safeguard of a customer’s private information (PII). Invariably this is a complex problem as the PII can be in an unstructured format, on different document types submitted via different methods. Due to the complexities of this nature, redaction processing time becomes a factor, especially when […]

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